Your SETT Team

Personal. Direct. Here for you.

No queues, no ticket numbers. You have direct contacts for every situation — from the first rate request to the last-minute group booking.

Who is your contact?

Grouped by region. Click your flag to jump directly to the profile.

🇩🇪
Germany
Louise Drechsel
 🇦🇹
Austria · Italy · SI
Alexander Ebner
 🇸🇪
Scandinavia
Kira Riefler
 🇪🇸
Spain · USA
Scarling Fernandez
 🇵🇱
Poland · Czech Rep. · Hungary
Oliwia Warczok
 🇮🇩
Bali · Indonesia
Cissy
Sales & Market Development

Your Key Account Management

Your strategic contact for contracts, conditions, market entry and personal partnership.

Louise DrechselDE · EN

Louise Drechsel

Sales Germany · Shareholder

DACH sales & training, partner onboarding (DE), SETT Service GmbH, ITB fair, webinars.

📧louise@s-e-t-t.com
📱+49 176 62238061
Deutschland
Alexander EbnerDE · EN

Alexander Ebner

Sales Director Austria, Italy, Slovenia

Sales AT/SI/Northern Italy, partner onboarding, network growth. Nickname: "Ali".

📧alex@s-e-t-t.com
📱+43 660 5586738
Österreich · Italien · Slowenien
Kira RieflerEN · DA

Kira Riefler

Sales Scandinavia, MICE & Groups

Denmark, Norway, Sweden. Specialised in MICE (Meetings, Incentives, Conferences, Events).

📧kira@s-e-t-t.com
Denmark · Norway · Sweden
CissyEN · ID

Cissy

Sales Indonesia & Bali Groups

Bali groups, curated journeys, transfers, villas. Your contact for Asia-Pacific.

📧cissy@s-e-t-t.com
Bali · Indonesia
Group Travel

The Group Travel Team

Four team leaders who work exclusively on group bookings — curated by region and language.

Simone Hofer-MaidorferDE · EN

Simone Hofer-Maidorfer

Group Travel Team Leader — Austria / DACH

Austria and DACH market. Supplier management, complex packages. German native speaker.

📧simone@s-e-t-t.com
Österreich
Scarling FernandezEN · ES

Scarling Fernandez

Group Travel Team Leader — Spain & USA

Spain, USA. Hotel coordination, refund management. Spanish · English.

📧scarling@s-e-t-t.com
Barcelona, Spain
Oliwia WarczokEN · PL · IT

Oliwia Warczok

Group Travel Team Leader — IT, PL, CZ & HU

Italy, Poland, Czech Republic, Hungary. Operations and coordination. Multilingual.

📧oliwia@s-e-t-t.com
Italia · Polska
Imee ReyesEN

Imee Reyes

Group Travel Sales Coordination, Worldwide

Contracts, rooming lists, cross-supplier coordination worldwide. Partner training & onboarding (EN).

📧imee@s-e-t-t.com
Philippines
Operations & Support

The Operations Team

For anything technical, reservation management and 24/7 support.

Dani VillamiaEN

Dani Villamia

Head of Support & Business Operations

Client onboarding, TravelgateX, hotel mapping. Your contact for anything account-related.

📧dani@s-e-t-t.com
Dubai, UAE
Fahmida ParvinEN

Fahmida Parvin

Reservations & Operations · Purchase TL

Reservation management, sport-event purchasing. Responsible for the entire ticket supply chain.

📧fahmida@s-e-t-t.com
Dubai, UAE
Sarah May SabaEN

Sarah May Saba

Finance & Accounting Team Leader

Financial management, invoicing, accounting, payment reconciliation. Contact: finance@s-e-t-t.com.

📧finance@s-e-t-t.com
Dubai, UAE
Executive

The CEO

For strategic partnerships, product inquiries and escalations.

Oliver RieflerDE · EN · DA

Oliver Riefler

CEO & Founder

Strategy, partnerships, product development, automation. Directly reachable for strategic matters.

📧oliver@s-e-t-t.com
Denmark · Germany · UAE

Not sure who to contact?

Just write to us — our central support team will forward you to the right person. 24 hours, 7 days a week.

support@s-e-t-t.com
Or use our contact form