INCOMING TRAVEL AGENCY*

Welcome to the World of S-E-T-T

Our Destinations:

In 1989 a group of Austrians, Scandinavians, and Germans started a very unique tourist and hospitality company operating in Central Europe and the United Arab Emirates.

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Over the years S-E-T-T emerged into a leading incoming travel agency, tour operator, and destination management company providing full-service solutions for Central Europe and the UAE.

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S-E-T-T has become a key player for professional group-travel planning, congress- and conference organizing as well as handling of leisure tourism business and Sports Travel.

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*Incoming agency / Destination Management Company (DMC)

An incoming agency (also known as a destination management company ) is an establishment in the tourism business. The incoming agency promotes its destination (target area) and coordinates travel and tourism services together with the providers, tour and operators travel agencies involved. As a service provider, it works with many other service providers, in particular with local providers of tourism services (service provides hotels, holiday homes, restaurants, travel guides, hostess agencies, leisure companies, etc.), transport (bus companies, shipping company, etc.) and tour operators. The partners active in the destination area also include companies known as Destination Management Companies (DMC), some of which take on the tasks of classic incoming agencies. These are special agencies that act as subcontractors for lead agencies at the destination, but increasingly also as direct partners of travel companies or larger direct customers (e.g. for incentive trips) and take on the care of a travel group or the program design in the destination area. The services of a DMC, like those of the incoming agency, are based on local knowledge of the respective target area.