The city break is good. But is it good enough?
Barcelona, Budapest, London — wonderful destinations that attract millions of travellers every year. Hotel booked, flight secured, transfer organised. Everything professional, everything solid. And yet, one question often remains at the end: What made it special?
The answer often lies in a single missing element — an experience that turns a solid trip into something truly extraordinary. And this is exactly where the enormous opportunity lies for travel agencies and tour operators who are ready to think one step further and offer their clients more than the expected.
At SETT Hub, we are convinced: The decisive difference between a nice city break and a truly unforgettable trip is often a single element — a highlight that elevates the entire stay. And that highlight can be a sport or event ticket.
The principle is simple — the impact is enormous
The idea behind it is as simple as it is powerful: take a classic city break with flight, hotel and transfer — and add a carefully selected event. A Formula 1 race. A Champions League match. A concert by an international artist. A musical in London’s West End.
Suddenly the trip has a centre, an emotional anchor, an experience you’ll talk about for years. It’s no longer “We went to Barcelona”, but “We were in Barcelona — and we saw the Grand Prix.”
“Good trips are built with good logistics. Unforgettable trips are built with emotions. Sport and event tickets deliver exactly those emotions — plannable, bookable and professional.”
Three examples that show how it works:
Friday arrival, Saturday culture & tapas, Sunday FC Barcelona at Camp Nou. A La Liga match at world-class level becomes the unforgettable finale of an already attractive short trip.
Three days in Budapest — thermal baths, Danube, ruin bars. And on Sunday: a single day ticket for the Hungaroring. Affordable and absolutely spectacular.
London has it all — and with a concert at the O2 or a match at Stamford Bridge, the trip becomes an experience you’ll talk about for a long time.
“VIP tickets? I can’t afford that.” — Think again.
One prejudice persists: sport and event tickets, especially in the VIP area, are only for deep pockets. We hear this often — and disprove it just as often.
Let’s do the maths together:
VIP Hospitality Ticket — Example Calculation
What a VIP sport ticket typically includes:
- Premium seat with the best view of the pitch
- 4 hours open bar — alcoholic and non-alcoholic beverages
- 4 hours catering — buffet or served menus, all inclusive
- Exclusive lounge with atmosphere and comfort
- The live experience of a top-class sporting event
Considering that an upscale dinner with drinks in a major European city easily costs €100–150 per person — a VIP ticket with four hours all-inclusive and an unforgettable sporting experience is a remarkably good value for money.
This is the point where our partner travel agencies’ eyes light up. Because suddenly the “impossible premium product” is tangible, calculable and sellable — even for clients who aren’t in the top price segment.
The right trip for every occasion
The beauty of this concept lies in its versatility. Sport and event tickets fit an astonishing range of travel occasions:
Employee reward
Father-son trip
Mother-daughter weekend
Family trip
Birthday gift
Business networking
Anniversary or graduation
Team event or offsite
A company that rewards its three best salespeople with a weekend in Barcelona including a La Liga match doesn’t just create motivation — it creates a story that gets retold within the team. A father who gives his son a Premier League match in London for his 18th birthday creates a memory that lasts a lifetime.
And for business partners who want to get to know each other in a relaxed atmosphere, there’s hardly a better setting than a shared VIP box at a top event. You spend time together, share emotions, really get to know each other — without the pressure of a formal meeting.
Why this is a product for travel agencies — not a DIY experience
Here lies one of the strongest arguments for this product segment: Sport and event tickets in the VIP area, hospitality packages and exclusive access are not something the end customer simply gets on their own.
Of course, anyone can buy a regular ticket online. But the truly special experiences — VIP hospitality at a Champions League semi-final, Paddock Club access at Formula 1, meet & greet at a concert — require contacts, lead time and professional handling. This is the domain of the specialised travel provider.
And this is where the real added value for the travel agency emerges: it offers the customer something they simply cannot get on their own. In a time when hotels and flights are bookable online by anyone, this is exactly the differentiation that counts.
“When hotels and flights have become a commodity, exclusive experiences are the new currency of the travel industry. Those who can offer them have the decisive edge.”
The complete package makes the difference
The event ticket alone is the highlight — but it reaches its full effect only in combination with a professionally organised trip. Hotel, flight, transfer, perhaps a dinner the evening before, a late checkout on departure day — when everything seamlessly comes together, you create an experience the customer won’t forget and will happily recommend.
This is exactly where we come in. Through SETT Hub, our partner agencies have access to more than 2.7 million hotels worldwide, combinable with sport and event tickets through our partner network. The trip is built as a complete experience — not as a loose collection of individual bookings.
Our conclusion: The future belongs to experience-oriented travel agencies
At SETT Hub, we’ve been observing a clear trend for years: travellers are no longer just looking for accommodation and transport. They’re looking for experiences, stories, emotions. Sport and event tickets are one of the most effective building blocks to deliver exactly that — plannable, scalable and with a margin that works for everyone involved.
For travel agencies and tour operators looking to become active in this segment, the time is now. The demand is there, the products are available and the differentiation from pure online booking platforms is clear and compelling.
The question is not whether it’s worth it. The question is whether you can afford not to offer it.
Ready to offer your clients more?
Talk to us about integrating sport and event tickets into your travel portfolio. We’ll show you how easy it is to get started.